Frequently Asked Questions
1. How do I book?
Please make sure that you have downloaded the RESET app, signed the waiver and booked in to your preferred time at least 90mins before the scheduled time.
2. What do I need to bring?
Please make sure to bring a towel, flips flops or sliders, water and some appropriate swimwear for your RESET. *
*If you are floating, towels will be provided.
WHAT ARE SOME DO’S & DON’TS?
The RESET Do’s & Don’ts are non-negotiable and are:
Do check-in upon arrival, Do shower beforehand, Do dry off if using compression boots, Do deflate boots and leave them as you found them and please Do leave us a review!
Don’t get into tubs without showering first, Don’t dip your head in the tubs if freshly coloured, Don’t use tubs with fake tan on, Don’t use compression boots if wet and Don’t bring your phone into the sauna.
4. How long is my session?
All RESET sessions are 60mins in length, the only exception is if booking the Float + Sauna combo package which is 90mins.
5. Anything else I need to know?
No, just come down to rest, to recover and to RESET and let us take care of the rest.